Emergency Public Information and Risk Communications

Published in Resources on 2/19/2018

Disasters can have significant health impacts on communities and their residents. Effective communication is a key component to properly managing and responding to incidents of all sizes. HHS has assembled a toolkit of resources including lessons learned; education and training modules; results from studies conducted on the effectiveness of risk communications; and plans, tools, and templates that can be tailored to meet the specific threats and needs of healthcare and medical professionals.

Tagged Under: Public Health, Public Information

Disasters can have significant health impacts on communities and their residents. Effective communication is a key component to properly managing and responding to incidents of all sizes. Communication includes providing the public with information through verbal, written, or symbolic means. As the world watched the 2014 Ebola outbreak spread through West Africa and land on American soil, medical professionals trained in risk communications sprang into action to release timely and effective messages providing public awareness, and other important information such as symptoms to look for. Clear, concise messages provided by trusted leaders before, during, and after an incident can help residents feel more in control and persuade them to make important health-related decisions to help ensure their safety.

The US Department of Health and Human Services (HHS) has assembled a collection of current resources on the topic.  This collection includes lessons learned; education and training modules; results from studies conducted on the effectiveness of risk communications; and plans, tools, and templates that can be tailored to meet the specific threats and needs of healthcare and medical professionals.  You can access this collection at:

https://asprtracie.hhs.gov/technical-resources/79/emncy-public-information-and-warning-risk-communications/77

 


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